Refund policy

Return & Refund Policy

We only accept returns or refunds under the following conditions:

• The item is damaged or defective upon arrival
• The wrong item was received

Requests must be submitted within 7 days of delivery.

Items must be unused and in original condition.

We do not accept returns for:

• Change of mind
• Incorrect size selection

To request a refund or report an issue, please contact us at:

info@luvxu.com

Please include your order number and clear photos of the issue.

Our team will review your request and respond within 24–48 hours.